Privacy Policy for Dawnbound Heroes

Last Updated: June 8, 2026

1. Introduction

This Privacy Policy explains how WESLEY Production Hub ("we", "us", or "our") collects, uses, discloses, and protects information when you use our mobile application Dawnbound Heroes (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy. If you are a parent or guardian, please read this policy carefully, especially Section 8 (Children's Privacy), which applies when your child under 13 uses our App.

2. Information Collection and Use

We collect different types of information to provide, improve, and protect our services.

2.1 Information You Provide

For a better experience, we may require you to provide certain personally identifiable information, such as:

2.2 Automatically Collected Information

When you use the App, we may automatically collect:

2.3 Third-Party Services

The App uses third-party services that may collect information used to identify you. These include:

ServicePurposePrivacy Policy Link
FacebookAnalytics and performanceFacebook Privacy Policy
AdjustInstallation and usage analyticsAdjust Privacy Policy

Important for children: We require all third-party services not to use data collected from children for behavioral advertising or tracking.

2.4 Special Note for Children Under 13

If we identify a user as under 13 years of age, we will follow the procedures described in Section 8 and will not collect any personal information without verifiable parental consent.

3. Log Data

Whenever you use the App, if an error occurs, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include your device's IP address, device name, operating system version, app configuration, timestamps, and other statistics related to app usage. This data is used only to fix bugs and improve app stability.

4. Cookies

Cookies are small data files stored on your device. The App does not explicitly use "cookies". However, third-party libraries or SDKs we use may employ cookies to improve their services. You may refuse cookies, but some parts of the App may not function properly. For children: No cookies or similar tracking technologies are used to collect behavioral data from children under 13.

5. Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related tasks (e.g., analytics, crash reporting), or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Security

We value your trust and strive to use commercially acceptable means to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Links to Other Sites

The App may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We strongly advise you to review the Privacy Policy of every website you visit.

8. Children's Privacy (Under Age 13)

This section applies specifically to users under 13 years of age. We fully comply with the U.S. Children's Online Privacy Protection Act (COPPA) and other applicable laws.

8.1 Verifiable Parental Consent

Before collecting, using, or sharing any personal information from a child under 13, we will obtain verifiable parental consent using a reasonable method, such as credit card verification, signed consent form returned by email or postal mail, video conference or phone confirmation, or email confirmation with a follow-up verification step.

8.2 Types of Information We May Collect After Consent

If parental consent is obtained, we collect only the information necessary for the App's core functionality: in-app username (no real names required), device identifier (for game functionality and crash fixes), and game progress, scores, and achievements.

8.3 What We Do NOT Collect from Children

We do not knowingly collect from children under 13: precise geolocation (GPS), camera or microphone data, contact lists or address books, or persistent identifiers for behavioral advertising or cross-app tracking.

8.4 Parental Rights

Parents and guardians have the right to review any personal information collected from their child, request deletion of their child's personal information, and revoke consent and refuse further collection. To exercise these rights, contact us at: siode.it@gmail.com with subject line: "Parental Request – [Child's Username]". We will respond within a reasonable time (usually 30 days).

8.5 No Behavioral Advertising

We do not use data collected from children to display personalized or interest-based ads. Any advertisements shown are strictly contextual (based only on the content of the screen, not on user behavior).

8.6 Data Deletion for Unauthorized Collection

If we discover that a child under 13 has provided us with personal information without verifiable parental consent, we will immediately delete that information from our servers and take reasonable steps to ensure no further collection occurs. If you are a parent and believe your child has provided us with information without your consent, please contact us immediately at siode.it@gmail.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this page periodically for changes.

10. Account Deletion and Data Removal Request

You have the right to request permanent deletion of your account and all associated personal data.

How to Request Account Deletion

Send an email to siode.it@gmail.com with the following information:

Process and Timeline

  1. We will verify your identity using the information provided.
  2. Within 30 days of verification, we will permanently delete your account and all associated personal information from our active servers and databases.
  3. We will send a confirmation email once deletion is complete.

Important Notes

If you cannot submit a request via email, please contact the same email address for alternative methods.

11. App and Developer Information

App Name: Dawnbound Heroes
Developer Name: Siode Solution
Contact Email: siode.it@gmail.com

For any questions about this Privacy Policy, children's privacy practices, or account deletion, please contact us at the email above.

✅ Summary of Key Compliance Points (for your reference)
• Verifiable parental consent for under 13 – ✅ Included (Section 8.1)
• Types of data collected from children limited to necessary – ✅ Included (Section 8.2)
• No behavioral advertising to children – ✅ Included (Section 8.5)
• Parental access and deletion rights – ✅ Included (Section 8.4)
• Data deletion for unconsented children's data – ✅ Included (Section 8.6)
• Clear account deletion instructions – ✅ Included (Section 10)